Executive Summary For this report, I had chosen Litech Technologies (Malaysia) Sdn Bhd as my interrogation topic. It is peerless of the branches in the world that delivers innovative technologies, solutions and services to a broad(a) range of customers in communications, electronics, life sciences and chemical analysis. One of Litechs goals is to fighting back a good-quality relationship between employees and management heedless of the sparing conditions in which the business is operating. Introduction This report focuses on the Performance approximation of Litech Technologies. Performance estimate is one of the factors think to an organizations long-term success. It has the susceptibility to measure how well employees perform and so use the discipline to ensure that performance meets present standards and improves everyplace time. To jock us have a view in the performance appraisal system of Litech Technologies, an interview was conducted with two membe rs of the company, Ms. Lum and Ms. Tracy Leong. Ms. Lum is the retainer Manager in customer Service, whereas Ms. Leong has been work in the Customer Service surgical incision for more 2 years. She is prudent for ensuring that their companys customers receive an adequate take of service or help with their questions and concerns.
Also, she interacts with customers to provide information in response to inquiries about products or services and to handle and adjourn complaints, through a mutation of means, either in person, by telephone, e-mail or prescribed mail correspondence, or fax, or even over the Internet. In Litech, the Human Resources (HR) depar! tment has think on improving responsiveness, elucidate the scope of its services and move to build its expertise. Despite unenviable economic conditions in new years, they have continued working toward making Litech an employer of choice crosswise the globe. The aim is to provide employees with a working environment they find oneself challenging and enjoyable by hiring some of...If you want to get going a full phase of the moon essay, order it on our website: OrderCustomPaper.com
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